Privacy and Cookie Policy
SWITCH Inc, d/b/a Switch Modern ("Switch Modern") is committed to respecting your privacy and recognizing your need for appropriate protection and management of personal information that you share with us. The purpose of this privacy policy is to inform you what personal information we may collect from you, how we use such information, and the choices you have regarding our use of, and your ability to review and correct, the information. This policy applies only to customers in the United States. The phrase "personal information" means any information by which you can be identified, such as your name, mailing address, e-mail address, telephone number, etc.
COLLECTING INFORMATION ABOUT YOU
There may be times (such as when you purchase or order a product, subscribe to a service, register to receive catalogs, or to participate in contests, sweepstakes, or promotions, etc.) when we ask you to provide certain information about yourself, such as your name, shipping/billing address, telephone number, e-mail address, credit card information, birth date, gender, occupation, personal interests, etc. We may also maintain a record of your product purchases.
Whether or not to provide such information is completely your own choice. But if you choose not to provide the information we request, you may be unable to purchase products or access certain services, offers, and content on our web site. In addition, we may need to contact you by phone, e-mail, or mail to address questions or issues specific to your situation, even if you have opted not to receive communications from us.
In general, you can visit many of our web pages without telling us who you are or revealing any personal information about yourself. We may track the Internet Domain Address from which people visit us and analyze this data for trends and statistics, but individual users will remain anonymous unless you voluntarily tell us who you are.
Switchmodern.com is hosted on a server in the United States and is intended for use by visitors located within the United States. If you choose to access switchmodern.com from the European Union or other locations outside of the United States with laws governing data collection and use that perhaps differ from United States law, then you are transferring your personal information to the United States for storage and processing and, consequently, you consent to such subject to the laws that are applicable in the United States.
REGISTRATION
To register with our site, you must provide us with an e-mail address. You may also elect whether to provide your name and zip code. Some areas of our site may allow you to visit as a guest and remain anonymous, but you may not be able to access all the content and features of those areas without registering.
You may be asked to choose a user name and password. We do not recommend that you use your real name or the real name of another person when selecting a user name. Your user name may be available to the Internet's general public. To the extent that you create a public profile that may be available to others on our sites and services, you are solely responsible for its content and accuracy at all times. To edit, change, or delete such information, follow the instructions on the web site.
ONLINE PURCHASES AND CUSTOMER SUPPORT
When you sign up to purchase from us, we will require that you provide us with the necessary billing information such as your real name, credit card information, street address, etc., so that we may provide the products to you. Issues related to customer service, billing questions, technical and computer support, etc. may also require you to provide us with some personal information so that we may resolve the issue properly.
OTHER USES OF YOUR INFORMATION
We use the personal information you provide for internal purposes, such as confirming and tracking your order, subscription, or registration, analyzing trends and statistics, informing you of our new products, services, and offers, and providing you with information from and about Switch Modern.
From time to time we may establish a business relationship with other persons or entities that we refer to as Select Partners. In such cases we may share and cross-reference information, including personal information about you that will enable the Select Partners to contact you regarding products and services that may be of interest to you.
We may also contract with companies or persons to provide certain services, including credit card processing, shipping, data management, promotional services, etc. We call them our Service Providers. We provide our Service Providers with the information they need to perform their services.
To serve you better, we may combine information you give us online, in our stores, or through our catalogs. We may also combine that information with publicly available information and information we receive from or cross-reference with our Select Partners and others. We may use that combined information to enhance and personalize your shopping experience with us, to communicate with you about our products and events that may be of interest to you, and for other promotional purposes.
Although unlikely, in certain instances we may disclose your personal information when we have reason to believe that it is necessary to identify, contact, or bring legal action against persons or entities who may be causing injury to you, to Switch Modern, or to others. We may also disclose your personal information when we believe the law requires it.
EDITING, UPDATING, CORRECTING, AND DELETING INFORMATION ABOUT YOU
We want to communicate with you only if you want to hear from us. If you prefer not to receive information from us or from our Select Partners, please let us know by calling us at 404-605-0196 or by sending us an e-mail to info@switchmodern.com. Be sure to include your e-mail address, mailing address, full name, and specifically what information you do not want to receive. If you would like to update or correct your e-mail address, mailing address, or other personal information with us, please contact us the same way.
Any requests to remove or update your personal information may take up to ten days for your e-mail request and 6-8 weeks to process your postal mail request.
PROTECTING CHILDREN
Switch Modern takes special care to protect the safety and privacy of children. Our web sites are general audience sites, but our site is not directed to children under the age of 13. We do not permit anyone under the age of 13 to register with us. If you are under the age of 13, you may not create an account on our site, you may not sign up for any subscription service, and you are not eligible to enter any of our promotions that we may have from time to time. Except as may be required by law, Switch Modern will not knowingly collect, maintain, or disclose any personal information from children under the age of 13.
Children under the age of 13 should always ask their parents or guardians for permission before providing any personal information to anyone online. We urge parents and guardians to participate in their children's online activities and use parental control or other web filtering technology to supervise children's access to the web.
COOKIES
Our web sites use "cookies". A cookie is a small amount of data that is sent to your browser from a web server and stored on your computer's hard drive. Generally, we use cookies to remind us of who you are, tailor our products and services to suit your personal interests, estimate our audience size, assist our online merchants to track visits to and sales at our sites and to process your order, track your status in our promotions, contests, and sweepstakes, and analyze your visiting patterns. You can generally set your browser to not accept cookies or to notify you when you are sent a cookie, giving you the chance to decide whether or not to accept it.
We may contract with third parties who may use cookies and collect information on our behalf. These third parties are prohibited by our contract with them from sharing that information with anyone other than us or our Service Providers.
SECURITY
We take precautions, including use of sophisticated encryption and authentication tools, to protect the security of your personal information that you share with us. Unfortunately, no data transmission over the Internet can be guarantied to be 100% secure. As a result, while we strive to protect your personal information, we cannot guaranty or warrant the security of any information you transmit to or from our web sites, and you do so at your own risk. YOUR USE OF THE SWITCH MODERN WEBSITE IS THEREFORE AT YOUR OWN RISK.
We urge you to keep your password in a safe place and not to divulge it to anyone. Also remember to log off your account and close your browser window when you have finished your visit. This is to help prevent others from accessing your account, especially if you are sharing a computer with someone else or are using a computer in a public place such as a library or Internet cafe.
THIRD PARTY SITES
Our privacy policy does not apply to third party web sites, whether we provide a link to such sites or not, so we encourage you to review the policies of all such sites carefully, as your rights will be governed by those third party policies and not by our policy. Additionally, there may be unauthorized third party web sites that provide links from their sites to our web sites without our knowledge or control. We are not responsible for the content of any third party web sites, expressly disclaim any statements or assertions made on such web sites, and deny all liability associated with your use of, and the content on, such other sites or advertisements contained therein. Third-party advertising companies may also use information about your visits to this and other web sites in order to provide advertisements on this site and other sites about goods and services that may be of interest to you.
POLICY CHANGES
We reserve the right to change this policy at any time by posting the new Policy on this site. All changes to the policy will be effective when posted, will apply to all current and past users of our web site, and will replace any prior policies. Your continued use of our site or service after the posting will constitute your acceptance of, and agreement to be bound by, those changes.
YOUR FEEDBACK
To help us improve our privacy policy and practice, please give us your feedback. You may e-mail us at info@switchmodern.com or call us at 404-605-0196.